Confidentiality
LIFE: ENHANCED THERAPIES practices confidentiality with all our clients.
However, in some instances we may need to disclose some information for safety or legal reasons. we will do our best to discuss this with you first.
complaints
At LIFE: ENHANCED THERAPIES, we aim to provide a high quality service. We value client feedback and encourage you to share your thoughts or suggestions with us so we can always work on improving our business.
If you have any complaints or concerns please reach out.
Your concerns can be directed to your counsellor if you feel able to talk to them about the matter. Otherwise our business manager, Michaela will be able to assist you.
More formal complaints can be directed to the Australia Counselling Association (ACA) on 1300 784 333.